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POLICIES

 

Thank you for choosing The Springs Mesquite, managed by All Seasons Resort Lodging. Please read the following information carefully to ensure the accuracy of your reservation.

The Springs Deposit/Cancellation Policy:


A deposit equal to the amount of two nights lodging is due at time of booking, with the remaining balance due 30 days prior to arrival. If booking occurs within 30 days of arrival, full payment is due at time of booking. Cancellations prior to 30 days of arrival are charged a $100 per unit fee. If reservation is canceled within 30 days of arrival, full payment is non-refundable. Cancellations made within 48 hours of initial booking are fully refundable. There are no refunds for late arrivals, early departures, and no-shows.

No Smoking / No Pet Policy:
Smoking, or having pets in the rooms is prohibited at all times. There is a $250.00 fine for violation of this policy.


Office Hours: Office hours are 9:00 am to 5:00 pm PST, Monday thru Friday. If you have questions at any time, feel free to contact the office at 702.345.7670. If you expect to arrive outside of regular business hours, please see the “After hours Check In” section below.

Check In: Check in times are approximate. We will be happy to check you in earlier if your unit is available. Please have the following items available when checking in: a valid Drivers License or Passport, and a Major Credit Card for identification.

After hours Check In: If you will be arriving after regular business hours, you are invited to call the office during business hours for instructions on late check in procedures. If you arrive after hours, or at another time when the office is closed, please call 702.234.8892 for your check in instructions.

Tax: The City of Mesquite requires a lodging tax of 9% on all stays of less than 30 consecutive days.

Furnishings: Though we try to honor your special requests, we cannot guarantee a specific condominium to you. All condominiums are fully equipped and furnished – the actual furnishings will vary from condo to condo. The kitchens are all stocked with dishes, appliances, and utensils for your use and convenience.

Linens: Linens are provided for your use. However, they are not replaced during your stay. Each condo has its own washer and dryer if you choose to wash your sheets/towels. Sheet change services are available for additional fees. Each unit has 8 bath towels – we do not have additional towels available. Pool towels and accessories are not available. If you feel you may need more towels or a beach towel of sorts, you are invited to bring your own. An initial supply of bathroom tissue, bathroom soap & shampoo are provided for your convenience upon check in. Replacement supplies can be purchased at nearby stores.

Communications: Each condo has a private telephone for local calling. Long distance calls can be made with a calling card or credit card. Your unit’s telephone number can be provided for you at check in if you will be expecting outside calls. Wireless internet is available in the clubhouse free of charge if you have a lap top computer with wireless capabilities.

Housekeeping: We provide a thorough cleaning and fresh linens before each occupancy. Housekeeping during your stay is up to you. You can arrange a professional cleaning during your stay for an additional charge (make advance arrangements with the office). We also include check-out cleaning with your rental. If excessive cleaning is required, the additional charges will be due immediately and charged to your credit card.

Mail: If you will be expecting mail while you are here with us, you may have your mail addressed to you: c/o The Springs, 720 Tamarix Way, Mesquite, NV 89027

Smoking/Pets: Smoking and pets are prohibited in the units at all times.

Amenities: An outdoor pool (heated mid-February through November) and hot tub (heated year round) are available for your use at the clubhouse. The clubhouse also features a lounge area with couches and kitchen, and a work out facility complete with all-in-one bench, two bikes, a tread-mill, and an elliptical.

Parking: Each unit has its own private attached garage. Additional parking is available throughout the complex. RV/trailer parking is also available.
 

LONG TERM RESERVATIONS: (more than 8 nights) Reservations require a $500.00 deposit.  Any  cancellations or revisions up to 45 days prior to arrival will result in a $50.00 administration fee.  Thereafter, a two night penalty will be withheld.  No-shows and early departures will be considered cancellations and are subject to the terms above.

NO SMOKING - NO PETS

TAX RATE: 9%
 

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